Introduction to ISO 9001 Workshop

About

ISO 9001 is the internationally recognized standard for Quality Management Systems and one of the most widely adopted frameworks for building consistent, customer-focused operations. This introductory workshop provides a clear, practical overview of the ISO 9001:2015 standard—what it requires, why it matters, and how organizations use it to improve quality, reduce risk, and drive continuous improvement. No prior knowledge of ISO 9001 is required.

Course Details

• Format: Live, in-person at the University of Tennessee Space Institute in Tullahoma, TN
• Date: Tuesday, July 28, 2026
• Time: 8:00 AM until 5:00 PM (CT)
• Cost: $300 per person
• Meals: Lunch and light snacks provided by the UTSI Cafeteria

To Register

Please contact:

Meghan Morris

Outreach Coordinator

Email: mmorris@utsi.edu

Phone: 931-393-7213

Deadline

The deadline to register is Monday, July 20, 2026.

Course Description

This workshop introduces the structure, language, and requirements of ISO 9001:2015 in a way that is accessible and immediately useful. Participants will learn how to understand the purpose and structure of the ISO 9001:2015 QMS framework, explain the seven quality management principles that underpin the standard, and interpret key clauses including context, leadership, planning, and performance evaluation. Furthermore, attendees will learn how to apply risk-based thinking and the Plan-Do-Check-Act (PDCA) cycle, distinguish between documentation requirements and operational controls, and understand the certification process and what auditors look for.

Key Learning Objectives & Highlights:

Participants will explore the fundamental components of the ISO 9001:2015 standard and learn how to apply these concepts to improve organizational performance. You will learn how to:

• Master Quality Management Fundamentals: Interpret key terms, definitions, and the process approach to quality management.
• Drive Operational Excellence: Implement customer-focused strategies, leadership commitment, and methods for continual improvement.
• Ensure Control and Compliance: Manage document control, nonconformance issues, and corrective action protocols.
• Achieve Certification Readiness: Prepare your organization effectively for the formal ISO 9001 certification process.

About the Instructor

Dr. Lynn E. Reed is a dedicated engineering consultant for the University of Tennessee Center for Industrial Services, where he has provided technical assistance to industries across the state since 1996. With over 40 years of industry experience, he specializes in quality, environmental, and energy management systems, as well as risk mitigation. Dr. Reed has worked with over 60 companies to implement ISO standards and has trained hundreds of professionals in management strategies and industrial problem-solving. His professional focus is currently centered on the impact of formal training on defect reduction and cost mitigation for manufacturing.

Prior to his tenure at the University of Tennessee, Dr. Reed spent twenty-one years in engineering and production management within the chemical manufacturing sector, followed by a brief period teaching high school mathematics. He holds a Bachelor of Science in Chemical Engineering from the University of Tennessee, Knoxville, as well as a Master of Science and a PhD in Industrial Engineering from the University of Tennessee Space Institute. A Lean Six Sigma Black Belt, he also maintains professional certifications as a lead auditor for both quality and environmental management systems.