Essentials of Leadership and Communicating Workshop
About
This one-day, integrated learning experience combines two fundamental disciplines—Essential Skills of Leadership and Essential Skills of Communicating—to provide supervisors, team leads, and emerging leaders with practical tools for immediate application. By pairing these sessions, the workshop highlights how effective leadership and clear communication are inherently linked, helping participants strengthen their ability to guide teams, foster accountability, and build a culture of trust.
Course Details
- Format: Live, in-person at the University of Tennessee Space Institute in Tullahoma, TN
- Date: Tuesday, August 18, 2026
- Time: 8 a.m. until 5 p.m. (CT)
- Cost: $300 per person
- Meals: Lunch and light snacks provided by the UTSI Cafeteria
To Register
Please contact:
Meghan Morris
Outreach Coordinator
Email: mmorris@utsi.edu
Phone: 931-393-7213
Deadline
The deadline to register is Monday, August 3, 2026.
Course Description
The workshop focuses on building foundational capabilities designed to enhance organizational performance and interpersonal relationships. Participants will explore a practical communication model to increase understanding and engagement, while simultaneously developing leadership strategies to improve team dynamics and address performance issues professionally. This session is ideal for those seeking to sharpen their management skills and communicate with greater clarity and purpose.
Key Learning Objectives & Highlights:
Participants will explore the essentials of leadership and communicating and learn how to apply these concepts to improve organizational performance. You will learn how to:
- Leadership Capabilities: You will learn to strengthen team performance and engagement by encouraging meaningful participation.
- Handling Difficult Conversations: You will develop the ability to maintain team members’ self-esteem during challenging interactions.
- Performance Management: You will learn how to address performance issues by utilizing objective facts and focusing on observable behaviors.
- Effective Meetings: You will master the process of conducting outcome-focused, productive meetings.
- Message Crafting: You will learn to craft concise, impactful messages for both written and verbal communication.
- Listener-Centered Delivery: You will gain techniques for delivering information that directly addresses the needs and interests of your audience.
- Empowerment Techniques: You will discover how to boost motivation and team commitment through empowering communication styles.
- Trust Building: You will learn to leverage communication as a strategic tool for establishing trust and organizational alignment.
About the Instructor
Chad Arcand brings over 25 years of hands-on experience leading operations, continuous improvement initiatives, and comprehensive lean transformations. His diverse background spans early-stage growth companies, complex corporate acquisition integrations, and scaling operations across both small and large-scale enterprises.
Having held multiple leadership roles with global, multi-location responsibilities, Chad has successfully led, taught, and mentored cross-functional project teams across a wide spectrum of industries.